configure self service password reset office 365

This is optional and only needed if you plan to enable password writeback to Windows Active Directory.

On-Premises Windows Active Directory with Azure AD Connect installed and configured for sync.

In this article, the cloud-only account named CloudUser will be used. This account will be used for testing the SSPR user experience.

A non-administrator cloud-only account.

This account will be used for the configuration and management of SSPR. If you do not have this yet, you can request for a trial account.

A working Azure AD or Microsoft 365 Tenant.

This article is a walkthrough, and if you plan to follow along, you need to have the following requirements in place.

Registering the Self-Service Password Reset Authentication Information.

Testing Self-Service Password Reset User Experience.

Configuring Support Contact Information.

Configuring Self-Service Password Reset Options.

Enabling Password Writeback Feature in Azure AD Connect.

Enabling SSPR for Organizations with Hybrid Setup.

Enabling SSPR for Organizations with Cloud-Only Setup.

Knowing the Self-Service Password Reset State Options.

You’ll learn how SSPR can be implemented for cloud-only and hybrid organizations. In this article, you will learn about how to enable, configure, and test the self-service password reset service. Implementing SSPR may significantly improve user experience and bring down the number of password reset related requests. With SSPR, users can be allowed to perform password reset operations on their own accounts. These concerns can be addressed by implementing the self-service password reset in Office 365 or SSPR. Unless the user is a VIP, most password reset requests are treated as low priority and can take days before they get processed. Users can quickly get inconvenienced and frustrated having to go through a case management process so that their passwords can be reset. If you’re an IT pro and struggling with password reset issues in Active Directory, be sure to check out Specops’ uReset tool. Is your team getting bombarded with password reset requests? Let’s admit it users tend to forget their passwords or manage to get themselves locked out from time to time.

Configure self service password reset office 365